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The following regulations have been revised.
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Terms of Use for TSUBURAYA Account
The purpose of these Terms of Use for TSUBURAYA Account (these “Terms”) shall be to set forth the conditions for the provision of the Services by the Company and the relationship of the rights and obligations between Users and the Company with respect to the Services, and shall apply to any and all matters relating to the Services between Users and the Company. Users may only use the Services when they have read the full text of these Terms and agree thereto.
Article 1. Definitions
The definitions of the terms used herein shall be as set forth below:
(1)“Services” means the website, software, applications, content and services operated or managed by the Company, which become available for use by registering with the Account.
(2)“Services Usage Agreement” means the agreement for use of the Services executed between the Company and a User.
(3)“Account” means an account that consists of an ID and password, which is commonly required for Users to use the Services, and which is granted by the Company to Registered Users.
(4)“Company” means Tsuburaya Productions Co., Ltd., the provider of the Services.
(5)“Registered Users” means Users who have acquired an Account by registering in accordance with Article 4 (Registration).
(6)“Users” is a collective reference to individuals who receive part of the Services without completing the registration procedures in accordance with Article 4 (Registration).
(7)“Registered Matters” means certain information designated by the Company, which is entered when registering an Account to use the Services for charge or free of charge. Registered Matters also include certain information designated by the Company to be entered when using the Services.
Article 2. Scope of Application
1. These Terms shall apply to any and all relationships between the Company and Users.
2. Any special provisions separately stipulated by the Company, or any conditions regarding the use of the Services posted on the website, app or by any other communication channels by using any means (the “Special Provisions”) shall also constitute part of these Terms. In the event of any discrepancy between these Terms and the Special Provisions, the Special Provisions shall take precedence over these Terms.
3. When a User registers an Account, such User shall be deemed to have agreed to these Terms. Any User who does not agree to these Terms shall not be permitted to use the Services.
4. A Services Usage Agreement shall be formed between the Company and a User at the time when the Company approves such User’s registration of an Account.
5. The Services may use or incorporate various external services, and such external services may require Users to take certain procedures to use the same. If a User does not take the procedures required by these external services, such User may not be able to use the Services.
Article 3. Third-Party Services and Content
The Services may be integrated with or provided in connection with third-party services and content. The Company does not manage such third-party services and content, and each User is required to confirm the terms of use and privacy policies applicable to such third-party services and content.
Article 4. Registration
1. A User is required to register an Account pursuant to the instructions provided by the Company. A User who has completed a user registration shall become a Registered User.
2. Upon using the Services, Users may need to register information as required for each individual service. In such case, Users should register according to the instructions provided for each service.
3. Under any of the following circumstances, the Company reserves the right to refuse to approve User registration. The Company will not disclose to the applicant, in any way, the reason for its decision not to approve a User registration. In addition, the applicant may not raise any objections to the outcome of the decision.
(1) the Company determines that it is inappropriate to approve the applicant’s User registration, such as in the case where the applicant has been subject to suspension from using the services operated by the Company or a third party designated by the Company due to any breach of the applicable terms, etc.;
(2) such approval would cause any hindrance to the Company’s daily business operations or otherwise result in any technical difficulty;
(3) the Company determines, based on reasonable grounds, that false information is being entered; or
(4) in addition to the preceding items, the Company determines, based on reasonable grounds, that such approval would be inappropriate.
4. In the case of User registration by a minor or a person with qualified legal capacity (a “Minor, Etc.”), such Minor, Etc. shall obtain prior approval from his/her legal representative (e.g., a person with parental authority), curator or assistant (collectively, “Legal Representative, Etc.”), upon such registration, and the consent of the Legal Representative, Etc. shall be deemed to have been obtained at the time when the User registration of such Minor, Etc. is completed.
5. Users agree to provide and maintain accurate, up to date and complete information, including contact information to receive notices and other communications from the Company, as well as payment information. Users agree not to impersonate other persons or misrepresent their affiliation with other persons or entities, including by using any other person’s username, password, account information or name, etc., or falsely stating information about their Legal Representative, Etc.
6. Users agree that the Company may take measures to verify the accuracy of any information they have provided to the Company, including contact information for their Legal Representative, Etc.
7. Unless there are special circumstances, User registration of an Account is limited to one (1) Account per User, and no User may register and use more than one (1) Account, as this is prohibited by the Company.
Article 5. Change to Registered Matters
1. In the event of any change to the Registered Matters, the relevant Registered User shall change the Registered Matters without delay. The Company shall not be liable in any way whatsoever for any disadvantage incurred by a Registered User due to his/her failure to properly conduct a change in his/her Registered Matters, including failure to submit a notification on such registration.
2. The preceding paragraph shall also apply in the same manner in the event of any change in the Registered Matters that have been individually registered when using the Services. In such case, the relevant User should record a change in the Registered Matters according to the instructions provided by each relevant service site.
Article 6. Management of User Number, Login ID and Password
1. Registered Users shall be responsible for the proper management of their user numbers, login IDs and passwords associated with their Accounts, and shall be prohibited from allowing any third party to use the same, or otherwise assigning, leasing or providing the same as security. This shall apply in the same manner in the event that a user number, etc. is individually issued when using the Services.
2. The reissuance of a login ID or password shall be made pursuant to the instructions provided on the Services pertaining to the Account.
3. Each Registered User shall be responsible for any and all disadvantages or damage that he/she incurs due to his/her inadequate management, loss, misplacement, misuse or use by a third party, etc. of his/her user number, login ID and password, and the Company shall not be liable in any way whatsoever for any such disadvantages or damage, except for those caused by reasons attributable to the Company.
4. In the event of any unauthorized use of a Registered User’s user number, login ID, password or other account information, or if a Registered User becomes aware of any security breach concerning his/her User account or the Services, such Registered User agrees to promptly notify the Company to such effect.
5. The security, integrity and confidentiality of User information is of the utmost importance to the Company, and the Company has implemented technical, administrative and physical security measures designed to protect User information from unauthorized access, disclosure, use and alteration.
Article 7. Use of the Services
1. Registered Users may receive the Services after they have completed registration. In addition, Users who are not Registered Users may also browse part of the Services.
2. Each User shall prepare, at his/her responsibility and expense, the terminal, software, network, and other environment necessary to use the Services (any telecommunication charges shall be borne by the Users). The Company shall not be liable in any way whatsoever for any damage, etc. to the compatible terminal that occurs while the Services are in use.
3. The Company may place advertisements within the Services (including emails sent by the Company or any of its subcontractors). Any services linked to such advertisements are services separate from the Services, and the Company shall not be liable in any way whatsoever for such advertisements or services linked thereto.
4. The Company may add, amend, suspend or terminate the content of the Services at any time.
5. Registered Users can use the then-available Services by accessing the Services.
6. If a Registered User does not wish to receive information to his/her email address, he/she may opt out of receiving such information by following the Company’s prescribed procedures.
Article 8. Fees and Payment Method
1. Each Registered User shall pay the Company the fees separately indicated by the Company on the Services as consideration for using the paid portion of the Services, which will be payable by using the method indicated on the Services. Once a purchase has been completed, the Company cannot, in principle, accept any cancellation thereof by Registered Users for their own convenience. In addition, the Company will not refund any fees paid by Registered Users.
2. The Company reserves the right to change the fees as specified in the preceding paragraph, and such changes shall become effective from that time forward.
Article 9. Ownership
1. All intellectual property rights relating to the Services are owned by the Company or the third parties that have licensed their rights to the Company. Unless otherwise set forth in the applicable laws and regulations or these Terms, the provision of the Services under these Terms does not constitute a license to use any intellectual property rights related to the Services owned by the Company or the third parties that have licensed their rights to the Company.
2. When a User submits information to the Company or other Users through the use of inquiry forms, feedback forms, or other posting features provided by the Services, etc., such User represents and warrants to the Company that he/she has legitimate rights to post or otherwise transmit any image data, sound data, video data, text data and other data contained in such information (collectively, the “User Data”), and that the User Data does not infringe upon the rights of any third party.
3. If the User Data contains plans, designs, works, etc. (all content, such as text, photographs, illustrations, video, music, audio, programs and designs), all of the copyrights (including all rights set forth in the Copyright Act, including the rights set forth in Articles 27 and 28 of the Copyright Act, as well as any rights to be granted pursuant to future revisions of the applicable laws and regulations), ownership, intellectual property rights, and other rights to such plans, designs, works, etc. shall be deemed assigned to the Company. The Company may, at its discretion, use such rights, or assign or otherwise dispose of such rights. Users who have posted any work shall not claim any copyrights, moral rights or any other rights against the Company or any third party for the use, exploitation, profit, disposal, etc. of such work. The Company hereby requests that Users fully understand the foregoing before posting any content.
4. Each User grants the Company the worldwide, non-exclusive, royalty-free right to use his/her User Data. Such right of use shall be sublicensable and assignable, and the term of such license shall be from the time when transmission of the User Data is completed until the termination of the Services.
5. With regard to the rights of use specified in the preceding paragraph, each User agrees not to exercise any moral rights of the author against the Company, the assignees or successors of such rights of use or other persons designated by the Company.
6. Each User agrees that the Company may delete or edit all or part of his/her User Data.
Article 10. Prohibited Matters
1. Users must not engage in any of the following acts, or any act that the Company regards as falling under any of the following acts:
(1) Any act that violates the applicable laws and regulations or is related to any crime;
(2) Any fraudulent or intimidating act against the Company, other Users of the Services or other third parties;
(3) Any act that is contrary to public order and morals;
(4) Any act that infringes upon any intellectual property rights, likeness rights, privacy rights, honor, reputation, credibility or other rights or legally protected interests of the Company, other Users of the Services or other third parties;
(5) Any act of transmitting information to the Company through the Services that falls under or which the Company regards as falling under any of the following acts or any act of inciting others to engage in such acts:
? Information that contains excessively violent or cruel expressions;
? Information that contains computer viruses or other harmful computer programs;
? Information that contains expressions that damage the reputation or credibility of the Company;
? Information that contains excessively obscene expressions
? Information that promotes or is likely to promote discrimination;
? Information that promotes or is likely to promote suicide or self-harm;
? Information that promotes or is likely to promote inappropriate use of drugs;
? Information that contains anti-social expressions; or
? Information that contains expressions that may cause discomfort to others;
(6) Any act that obstructs or is likely to obstruct the operation of the Services, or any act that incites such an act;
(7) Any act that imposes an excessive burden on the network or system for the Services, or any act that incites such an act;
(8) Any act of unauthorized access to the Company’s network or systems, any act of attempting to gain unauthorized access, or any act of inciting such an act;
(9) Any act of impersonating a third party;
(10) Any act of using the Services by fraudulent using a credit card;
(11) Any act of using another User’s ID or password for an Account;
(12) Any act of assignment of any ID, password or coupon for an Account or any act similar to such assignment;
(13) Any act of sharing and using an ID or password for an Account among multiple persons;
(14) Any act of advertising, solicitation or engaging in sales activities on the Services without the Company’s prior approval;
(15) Any act that causes disadvantage, damage or discomfort to the Company, other Users of the Services, or other third parties;
(16) Any act that the Company determines to be for the purpose of resale, such as buying up large quantities of specific products;
(17) Any act of collecting information about other Users of the Services;
(18) Any act that is contrary to these Terms;
(19) Any act of violent demand, unreasonable demand beyond the scope of legal responsibility, threatening words or deeds, or any act of credit defamation or obstruction of business using violence, spreading rumors, spreading false information, engaging in force, or other similar acts against the Company beyond the appropriate scope; or
(20) Any other act that the Company determines to be inappropriate.
2. In the event that the Company determines that any of the preceding items apply, the Company shall, within the scope of its discretion, take measures such as suspending or deleting such activities, suspending the User’s TSUBURAYA Account, or prohibiting the User from using the Services, and the User shall not object to such measures or actions unless there is a justifiable reason to the contrary.
Article 11. Suspension or Interruption of the Services
1. The Company may suspend or discontinue all or part of the Services without prior notice or announcement to Users under any of the following circumstances:
(1) routine or emergency maintenance and inspection of equipment or systems pertaining to the Services;
(2) suspension of the software, network, etc. due to an accident, or the like;
(3) the operation of the Services becoming unavailable due to force majeure, such as earthquake, lightning, fire, wind or flood damage, epidemic, other natural disaster, or a power outage, etc.;
(4) as required by any applicable laws, regulations or regulatory authorities; or
(5) any other cases where the Company determines that it is necessary to suspend or interrupt the Services.
2 The Company shall not be liable in any way whatsoever for any disadvantage or damage incurred by Users or any third party as a result of any suspension or interruption, etc. of the Services, unless such suspension or interruption, etc. is caused by the Company’s willful intention or gross negligence.
Article 12. Cancellation of Registration by the Company
1. If any of the following circumstances apply to a User, the Company may, without prior notice or demand, delete such User’s User Data, temporarily suspend such User’s use of the Services, terminate such User’s registration as a Registered User if such User is a Registered User, or terminate the Services Usage Agreement for such User:
(1) such User breaches any provision of these Terms;
(2) the Registered Matters are found to contain false information;
(3) such User becomes subject to suspension of payments, or becomes insolvent; or
(4) the Company determines that it is inappropriate for such User to use the Services, register as a Registered User, or continue the Services Usage Agreement.
2. Any User or Registered User who falls under any of the items of the preceding paragraph shall automatically forfeit the benefit of time with respect to all debts owed to the Company, and must immediately perform all obligations to the Company.
3. The Company shall not be liable in any way whatsoever for any disadvantage or damage to any User or Registered User arising out of or in connection with any action taken by the Company in accordance with this Article 12. Even if the Company terminates all or part of these Terms, such termination shall in no way affect the Company’s right to seek damages or other legal compensation from any User or Registered User.
Article 13. Cancellation of Registration by Registered User
1. A Registered User may cancel his/her registration as a Registered User at any time.
2. Once the cancellation is completed, the User will no longer be able to use the Services. If the User wishes to use the Services again, he/she must re-register.
3. Even if the User cancels his/her registration, he/she cannot cancel any products already ordered or services already contracted.
4. Upon cancellation, if the Registered User still owes any debt to the Company, he/she shall automatically forfeit the benefit of time with respect to all debts owed to the Company, and must immediately perform all obligations to the Company.
5. The handling of User Personal Data (as defined below) after cancellation of registration shall be conducted pursuant to the provisions of Article 16.
6. The Company will not provide refunds to Users upon cancellation of the registration, regardless of the Users’ circumstances.
Article 14. Modification to Content and Termination of the Services
The Company may, for its own convenience, modify the content of the Services or terminate the provision of the Services without obtaining prior approval from the Users. In such case, the Company shall announce such modification or termination to the Users in advance through the Services.
Article 15. No Warranty and Indemnification
1. The Company does not warrant that the Services are free from defects in fact (including, without limitation, product descriptions, specifications and other indications) or defects in law (including, without limitation, safety, reliability, accuracy, completeness, up-to-datedness, validity, fitness for a particular purpose, defects in security, etc., integrity or functionality of information (e.g., account information), compatibility with environment and terminals used, errors or bugs, and infringement of rights). The Company is under no obligation to remove any such defects or to provide the Services to Users in perpetuity.
2. The Company makes no warranty of any kind that the Services are fit for the User’s particular purpose, that the Services will have the expected functionality, commercial value, accuracy, or usefulness, that the User’s use of the Services complies with any applicable laws and regulations or industry association rules, or that the Services are free from defects.
3. Except in the case of willful intention or gross negligence, the Company shall indemnify the relevant User only for any damage up to the amount of the fees paid by such User for use of the Services for any interruption, suspension, termination, unavailability or modification of the Company’s provision of the Services, deletion or loss of the User Data transmitted by such User to the Services, deletion of Registered Matters or entered matters, loss of registered data or failure of or damage to equipment due to the use of the Services, and for any other damage incurred by such User in connection with the Services.
4. Even when the Company is held liable under the applicable laws and regulations or for other reasons, it shall not be liable to provide compensation for any damage beyond the direct and ordinary damage actually incurred by Users. In addition, the Company shall not be liable to provide compensation for any damage caused by special circumstances, regardless of whether such circumstances are foreseeable or unforeseeable, and shall not be liable to provide compensation for any incidental damage, indirect damage, future damage or lost profits.
5. The Company shall not be liable in any way whatsoever for any transactions, communications and disputes arising between a User and any other User or third party. If a User causes any damage to a third party as a result of any use of the Services, such User shall resolve the same at his/her responsibility and expense, and shall not cause any damage to the Company. If a User causes any damage to the Company as a result of any act in breach of these Terms or by any wrongful or illegal act, the Company may claim compensation for damage from such User to the extent that there is a reasonable causal link to such damage.
Article 16. Confidentiality
Unless the Company provides its prior written consent otherwise, Users shall strictly maintain the confidentiality of any non-public information disclosed to them by the Company in connection with the Services that the Company requests Users to treat as confidential.
Article 17. Handling of User Personal Data
1. The Company shall use User’s personal information and other data relating to the relevant User which is acquired in connection with the Services (including authentication identification information, cookies, IP address, content of inquiries made by such User, history of use of the Services and usage status of the Services; collectively, “User Personal Data”) within the scope of the purposes of use stipulated in the Company’s Privacy Policy (https://account.ultraman-cardgame.com/us/privacypolicy).
2. Users agree that the Company will handle any User Personal Data pursuant to the Privacy Policy.
3. For the purposes of analyzing subscription for and termination of the Services, marketing, advertising to Users and utilization in businesses other than the Services (including new businesses), the Company may use, by itself, or provide to subcontractors, etc., the following User Personal Data: identifiers; browsing and usage history of the Services; Users’ responses to questionnaires conducted by the Company; and the date of registration and date of cancellation of registration.
4. This Article 17 governs the handling of User Personal Data a specific to the Services. In addition to the provisions of this Article 17, the Privacy Policy separately established by the Company shall apply to the handling of User Personal Data. Furthermore, “Cookies (https://tsuburaya-prod.com/cookies)” shall apply to any User Personal Data acquired through the Company’s website.
Article 18. Amendment of These Terms
1. The Company may amend these Terms and the Services Usage Agreement in either of the following cases, without needing to make agreements with each individual User:
(1) where the amendment of these Terms conforms to the general interest of Users; or
(2) where the amendment of these Terms does not run afoul of the purpose of the Services Usage Agreement, and is reasonable in light of the circumstances concerning the amendment as set forth in Article 548-4 of the Civil Code.
2. In the case of the preceding paragraph, the usage conditions of the Services shall be governed by the amended Terms.
3. When amending these Terms, the Company shall specify the effective date of such amendment in advance, and shall announce its intention to amend these Terms, the content of the amended Terms, and the effective date of such amendment through the Company’s website or by using other means.
4. A User’s use of the Services after the effective date of any amendment to these Terms shall constitute such User’s agreement to the amended Terms. If a User does not agree to the amended Terms, such User is required to apply for deletion of his/her Account pursuant to the method designated by the Company. Users shall be required to always confirm the latest version of these Terms and the Special Provisions before using the Services.
Article 19. Communications and Notices
Any inquiries regarding Accounts and other communications or notices from Users to the Company, as well as notices regarding any amendment to these Terms and communications or notices from the Company to Registered Users, shall all be made using the method designated by the Company.
Article 20. Assignment of Account
1. Users may not assign, succeed, transfer, lend, provide as security or otherwise dispose of their Accounts or their rights and obligations under these Terms to any third party without the Company’s prior written consent.
2. The Company may transfer or succeed all or part of its business pertaining to the Accounts or the Services to a third party. In such case, in association with such business transfer or succession, the contractual status under the Services Usage Agreement, the rights and obligations under these Terms, and the Registered Users’ Registered Matters, shall be transferred or succeeded to the transferee of such business transfer or succession. Users shall understand and agree in advance to the possibility of business transfer and succession as stipulated in this Article 20.
Article 21. Severability
Even if any provision of these Terms is found to be invalid or unenforceable in whole or in part under the Consumer Contract Act or any other applicable laws or regulations, the remaining provisions of these Terms, and the remaining parts of the relevant provisions of these Terms in the event that any part of a provision hereof is found to be invalid or unenforceable, shall remain in full force and effect.
Article 22. Survival
Any provision of these Terms that, by its nature, should survive the termination of the Services Usage Agreement shall survive even after the termination of the Services Usage Agreement.
Article 23. Governing Law and Court of Jurisdiction
These Terms and the Services Usage Agreement shall be governed by and construed in accordance with the laws of Japan. The Company and the User agree that any and all disputes arising between the Company and the User with respect to these Terms or the Services Usage Agreement shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the location of the Company’s head office.
(Total of 23 Articles)
Established on November 1, 2019 Ver. 1.0 Revised on June 1, 2021 Ver. 2.0 Revised on August 10, 2022 Ver. 2.1 Revised on June 20, 2024 Ver. 3.0
Special Provisions for TSUBURAYA STORE ONLINE
「These Special Provisions for TSUBURAYA STORE ONLINE constitute the terms of use for the TSUBURAYA STORE ONLINE Services. Unless stipulated otherwise, the terms used in these Special Provisions for TSUBURAYA STORE ONLINE shall have the same meanings as those defined in the Terms of Use for TSUBURAYA Account (the “Account Terms”; and together with these Special Provisions for TSUBURAYA STORE ONLINE, the “Terms, Etc.”).
Article 1. Definitions
The definitions of the terms used in these Special Provisions for TSUBURAYA STORE ONLINE shall be as follows:
(1) “TSUBURAYA STORE ONLINE” means a site operated by the Company on the Internet in accordance with the Terms, Etc., which is a system with functions of (i) posting information about the Products or services, and (ii) providing the Products or services online.
(2) “TSUBURAYA STORE ONLINE Services” means the services provided by the Company to Users through the TSUBURAYA STORE ONLINE in accordance with these Terms, Etc., including the sale of the Products, the provision of privileges, and other services in general.
Article 2. Use of the TSUBURAYA STORE ONLINE Services
1. The TSUBURAYA STORE ONLINE Services are only available for use in Japan by individuals residing in Japan. Corporations and other entities are not allowed to use the Services.
2. Users may receive the TSUBURAYA STORE ONLINE Services after registration with an Account.
3. Users may purchase products within TSUBURAYA STORE ONLINE (the “Products”) by using the TSUBURAYA STORE ONLINE Services. When making a purchase, Users shall apply for such purchase of the Products pursuant to the method designated by the Company within TSUBURAYA STORE ONLINE.
4. When the Products are ready for shipment and the shipment is completed, the Company will send an email to the relevant User informing him/her that the Products have been shipped. At this point in time, a purchase and sale agreement shall be deemed to have been executed between the Company and such User pursuant to the content of the User’s application and the content of these Special Provisions for TSUBURAYA STORE ONLINE.
5. Users may not assign, provide as a security, or otherwise dispose of any rights arising under the purchase and sale agreement executed with the Company to any third party.
6. Unless otherwise stipulated on the individual order screen, usage guide screen, or on any other screen of the TSUBURAYA STORE ONLINE Services, the Company may not accept any withdrawal of a User’s order application for Products for such User’s convenience.
7. Purchase limits may be set for certain Products. Furthermore, if the Company determines that a User who is deemed to be the same individual has purchased Products in excess of the purchase limit, the Company may cancel the purchase and sale agreement with such User even after the purchase and sale agreement has been formed. In this case, if the Company has already received payment from the User, it shall refund the payment to such User. Any expenses incurred in connection with such refund shall be borne by the Company; provided, however, that the Company shall not be liable for providing any compensation other than such refund.
8. Regarding the use of the TSUBURAYA STORE ONLINE Services, the Company may terminate the purchase and sale agreement or take other appropriate measures if: (i) there is any fraudulent or inappropriate act by a User; (ii) a User fails to receive the Products delivered by the Company for any reason whatsoever; (iii) a User fails to pay for the Products by the time designated by the Company; or (iv) the Company otherwise determines that any of the foregoing is likely to occur. The exercise of such termination right shall not preclude the Company from claiming compensatory damages from the User. In this case, any expenses incurred by the Company (including, without limitation, shipping charges and other fees for the Products) shall be borne by the User; provided, however, that the foregoing shall not apply if the payment for the Products has already been made.
9. If, after receiving an order, the Company becomes unable to manufacture the Products due to an unforeseen incident, or if the Company is unable to replace defective Products (i.e., there are no Products available for replacement) after shipment, the Company may terminate the purchase and sale agreement by notifying the relevant User. In this case, if the Company has already received payment from the User, the Company shall refund the payment to such User. Any expenses incurred in connection with such refund shall be borne by the Company.
10. Under the TSUBURAYA STORE ONLINE Services, the Products shall be delivered only within Japan.
11. The Company shall not be liable for the non-acceptance of an order due to any Internet failure or any other reasons for which the Company is not liable.
12. Any inquiries regarding the TSUBURAYA STORE ONLINE Services are accepted through the TSUBURAYA STORE ONLINE Inquiry Desk (https://store.m-78.jp/pages/contact); provided, however, that any inquiries regarding Products manufactured by a third party will be handled by the manufacturer, and Users are therefore requested to direct any inquiries to the contact information provided in the Product details.
Article 3. Delivery of Products
1. The Products shall be delivered by a shipping company designated by the Company. Users shall bear any applicable delivery charges according to the instructions specified on the Products order page; provided, however, that, if the conditions set by the Company are met (e.g., if the total amount of an order exceeds a certain amount), the Company will bear the delivery charges for the order. Some orders may not be eligible for free delivery even if the conditions are met. For more details, please confirm the Product details and the order screen.
2. Upon receipt of a User’s application, the Company shall arrange with the shipping company to specify the delivery address, delivery date and time, etc. as at the beginning of the delivery preparation.
3. Under certain circumstances, depending on the Products, the previously announced delivery date may be changed, the delivery date may be delayed due to shortage of the Products, etc., or the order may not be accepted by the Company. If the Company is unable to accept an order despite already having received payment from the User, the Company shall refund the payment to such User. Any expenses incurred in connection with such refund shall be borne by the Company; provided, however, that the Company shall not be liable for providing any compensation other than such refund.
4. If the Products shipped by the Company are not received by the User (including cases such as where the User refuses to receive the Products or is unable to receive the Products due to the User being absent from the designated delivery address for an extended period of time), such User may be required to bear any expenses incurred by the Company as a result thereof (such as re-delivery expenses).
5. The Company may discard or otherwise dispose of any Products that have not been received by the relevant User after storing the same for a certain period of time. Even in this case, however, the Company will not be required to provide a refund for the Products.
6. If the delivery address is changed after the shipping arrangements have been completed for the Products, the relevant User shall contact the shipping company directly using the contact number to be provided by the Company. In this case, the User shall bear any forwarding charges or other expenses to be incurred.
Article 4. Settlement Method
1. The amount to be paid for Products constitutes the total amount of the purchase price of the Products, shipping charges, settlement fees, and consumption tax.
2. Any payment for Products purchased through the TSUBURAYA STORE ONLINE Services shall be made by a credit card in the name of the User (only those approved by the Company), or by other payment methods separately accepted by the Company; provided, however, that, in principle, debit cards, prepaid cards, and Vandle cards cannot be used.
3. In the case of payment by credit card, the relevant User shall be subject to the conditions separately agreed upon between such User and the credit card company, etc. In the event of any dispute between the User and the relevant credit card company, etc., the dispute shall be resolved by the parties concerned, and the Company shall not be liable in any way whatsoever therefor.
4. In the case of payment by credit card, the Company shall inquire with the credit card company at the time when the application to purchase the Products is made to confirm whether the credit card is available for use. When a certain period of time is required from the application for purchase until the shipment of the Products, the Company may once again inquire with the credit card company to confirm the availability of the credit card. If, as a result of such inquiry, the credit card company informs the Company that the credit card is not available for use, the User may not be able to purchase the Products.
5. If, as a result of the verification of the credit card holder‘s information against the User’s information, the Company determines that an order is suspicious, the Company may cancel the order at its discretion.
Article 5. Return, Exchange, Re-Shipment, Cancellation, Etc. of Products
1. After a purchase and sale agreement has been formed, the Company will only accept returns, exchanges, re-shipments or cancellations of Products (“Cancellation, Etc.”), within a period separately designated by the Company and in the case where the Cancellation, Etc. is attributable to the Company, such as where there are defective Products, incorrect items or incorrect quantities.
2. If a User seeks Cancellation, Etc. as specified in the preceding paragraph, such User shall contact the TSUBURAYA STORE ONLINE Inquiry Desk.
3. Notwithstanding the provision of the preceding paragraph, please note that the Company shall not be required to accommodate any request for return of Products or exchange Products with non-defective Products in the case where any of the following apply:
(1) seven (7) days or more have elapsed since the Products have arrived at the User’s delivery address;
(2) the Products have already been used;
(3) the Products were not purchased using the Services (those purchased using other than the TSUBURAYA STORE ONLINE Services are ineligible);
(4) any part of the Products, their accessories, packaging, etc. has been disposed of, lost, damaged or severely defaced by the User;
(5) there are only minor deviations from the specifications of the Products in question;
(6) the reason for the return or exchange request merely involves scratches, uneven paint, etc., that are objectively difficult to prevent from occurring in the course of manufacturing the Products;
(7) the reason for the return or exchange request is solely for the User’s convenience (including where the Products differ from the image that the User had in mind or where the User’s desired Products were not selected due to the Products being subject to random selection by the Company);
(8) the purchase was made as a result of an incorrect order for any reason in the Internet environment; or
(9) the return is unsuitable due to the nature of the Product (including the case where the Product is a digital product).
4. If Cancellation, Etc., is repeated for the User’s convenience, or if the Company otherwise determines the Cancellation, Etc. to be inappropriate based on the amount or content of the transaction, the Company may cancel all the Products for which such User has made reservations, and suspend the future purchase of any Products.
5. The Company will not accept any Cancellation, Etc. for the User’s convenience after the Products have been shipped. If a User refuses to receive the Products after the Products have been shipped, the Company may, without prior notice, cancel all the Products for which such User has made reservations, and suspend any further transactions.
6. If a User is unable to receive the Products due to a reason based on his/her own convenience, and the Products are returned to the Company, the Company will cancel the purchase and sale agreement for such Products.
7. If a User is absent from the delivery address for an extended period of time and the Products are repeatedly returned by the shipping company, the Company may cancel all Products for which such User has made reservations, and suspend the User’s account information.
8. If a purchase and sale agreement is cancelled in accordance with any of the preceding three (3) paragraphs, the Company will not refund any payment already received from the User. In addition, the Company may charge the User the return shipping charges in the case of return of Products for the User’s convenience, such as long-term absence, refusal to receive and unauthorized return.
Article 6. Disclaimer
1. The color, shape, and other details of the Products, etc., displayed on TSUBURAYA STORE ONLINE may differ from the actual Products, depending on the performance, settings and other factors of the monitor used by each User.
2. In the case where the Company is obliged to notify the User, the Company shall be deemed to have fulfilled its obligation by notifying the User’s registered contact address, and, as for delivery of Products, by delivering the Products to the delivery address designated by each User at the time of purchasing the Products.
Article 7. Prohibited Matters
In addition to the acts stipulated in the Account Terms, Users must not engage in either of the following acts, or any act that the Company regards as falling under either of the following acts:
(1) any act of making a purchase on behalf of another person (excluding gift delivery); or
(2) any act of using forwarding services other than those designated by the Company.
Article 8. Handling of User Information
Information, such as User access history, etc., may be collected on TSUBURAYA STORE ONLINE by using information collection modules provided by third parties. Users who do not wish to have such information collected may opt out. For more details, please see: Information Collection and Use on the Websites Accessed by Users(https://store.m-78.jp/pages/information-collection)
Special Provisions on ULTRAMAN CARD GAME
These Special Provisions on ULTRAMAN CARD GAME constitute the terms of use for the ULTRAMAN CARD GAME Services outside of the People’s Republic of China. Upon use of the ULTRAMAN CARD GAME Services in the People’s Republic of China, Users are required to separately agree to the Membership Agreement for ULTRAMAN CARD GAME (People’s Republic of China version). Unless stipulated otherwise, the terms used in these Special Provisions on ULTRAMAN CARD GAME shall have the same meanings as those defined in the Terms of Use for TSUBURAYA Account (the “Account Terms”).
Article 1. Definitions
The definitions of the terms used in these Special Provisions on ULTRAMAN CARD GAME shall be as follows:
(1) “ULTRAMAN CARD GAME Service” means the service titled “ULTRAMAN CARD GAME” that allows free-of-charge access, etc. to the Content which is provided by the Company through the ULTRAMAN CARD GAME Site or the ULTRAMAN CARD GAME App (in the case of a change in the name or content of the services, any services after such change shall also be included).
(2) “ULTRAMAN CARD GAME Site” means the website for the Services operated by the Company or its subcontractors whose domain name is “https://ultraman-cardgame.com/” (in the case of a change in the domain name or content of the website, the website after such change shall also be included).
(3) “ULTRAMAN CARD GAME App” means an application for telecommunications electronic device terminals for the Services operated by the Company or its subcontractors.
(4) “ULTRAMAN CARD GAME Content” means digitized video, images, text, audio, and any combination of the foregoing, which are provided by the Company as the ULTRAMAN CARD GAME Services through the ULTRAMAN CARD GAME Site or the ULTRAMAN CARD GAME App.
Article 2. Change of Registered Matters
1. Registered Users may register their own nicknames, avatars and other information unique to the ULTRAMAN CARD GAME Site from their profiles.
2. In the event of any change to the Registered Matters, the relevant Registered User shall change his/her Registered Matters without delay, from his/her profile on the ULTRAMAN CARD GAME Site. The Company shall not be liable in any way whatsoever for any disadvantages incurred by the Registered User due to failure to make appropriate changes to the Registered Matters, such as the Registered User’s failure to enter such changes.
Article 3. Use of ULTRAMAN CARD GAME Services
1. The ULTRAMAN CARD GAME Services are available for use by individual Users worldwide.
2. Users may receive the ULTRAMAN CARD GAME Services after registering with an Account.
3. The ULTRAMAN CARD GAME Services include the following services provided by the Company:
(1) applications to participate in trading card game tournaments operated by the Company or its subcontractors;
(2) registration of trading card decks held by Registered Users on the ULTRAMAN CARD GAME Site and publication of such decks to other Registered Users;
(3) viewing of the Company’s video works, etc.; and
(4) participation in live events
4. The ULTRAMAN CARD GAME Services include services (the “Point Services”), which allow Registered Users to view certain content and apply for prizes (such as reward cards) that can be obtained by collecting points by way of entering “2-D barcodes” or other codes placed on the Company’s trading card products.
5. Information regarding applications for prizes in the Point Services shall be announced on the ULTRAMAN CARD GAME Site in each relevant region. The prizes will be sent to the address registered in the form on the ULTRAMAN CARD GAME Site; provided, however, that the delivery address for such prize must be within the region of the ULTRAMAN CARD GAME Site through which the application was submitted. Please note that prizes will not be sent if the relevant User registers his/her address outside the corresponding region on the ULTRAMAN CARD GAME Site.
Article 4. Handling of Data
The Company shall not be liable for the storage, retention, and backup, etc. of User Data.
Article 5. Prohibited Matters
In addition to the acts stipulated in the Account Terms, Users must not engage in either of the following acts, or any act that the Company regards as falling under either of the following acts:
(1) unauthorized access, use of unauthorized tools, cheating, or any other acts that interfere with or are likely to interfere with the operation of the Content; or
(2) acts of duplicating, altering, reverse engineering, decompiling or disassembling the ULTRAMAN CARD GAME Services or any software, program or data provided in a manner included in the ULTRAMAN CARD GAME Services.
Privacy policy written in the next page.
TSUBURAYA ACCOUNT PRIVACY POLICY
Tsuburaya Productions Co., Ltd. (the “Company” or “we”) fully recognizes the Company’s position of receiving important personal information from users of the TSUBURAYA ACCOUNT (“Customers” or “you”), and will comply with the laws and regulations, as well as with guidelines and other norms prescribed by the national government, pertaining to the handling of personal information.
Accordingly, we will formulate and properly operate our personal information protection management system that is in compliance with the Japanese Industrial Standard “Personal Information Protection Management Systems - Requirements” (JIS Q 15001).
Processing of personal information obtained from Customers located outside Japan by us is governed by our “TSUBURAYA ACCOUNT Privacy Policy for International Customers” attached herein as Appendix.
Established: June 20, 2024 Tsuburaya Productions Co., Ltd. Masayuki Nagatake, President and COO
A. Handling of Personal Information
(1) Acquisition of Personal InformationYour name, address, postal code, gender, date of birth, telephone number, e-mail address, account ID and password, credit card information, usage history, inquiry details, and your other personal information which may be necessary in carrying out the Company’s business in a smooth and proper manner.
(2) Purposes of Use of Personal Information Acquired from Customers
a) Scope of Purposes of Use
- To manage TSUBURAYA ACCOUNT membership registration;
- To respond to Customers’ orders for products, services, etc. (including premiums and special offers);
- To enable Customers to apply for participation in conventions and for other communications necessary for the operation of the conventions;
- To deliver information on periodicals, digital content, various membership services, various benefits and all other products and services;
- To enable Customers to participate in surveys, various events, campaigns, etc., and to inform Customers of the results of such surveys, etc.;
- To respond to and manage inquiries or requests from Customers; and
- To ensure the appropriate and smooth execution of our business operations.
b) Use for Purposes Other than Those Specified Above If it becomes necessary to use your personal information for any purpose other than those specified above, we will obtain your consent to such use, except where otherwise permitted by any law or regulation.
(3) Outsourcing Personal Information Handling We may entrust part of our business to an outside service provider to the extent necessary to achieve the aforementioned purposes of use. In such case, we will select an outside service provider that has a secure management system for information including personal information, and will set forth necessary matters in the relevant service agreement, such as those concerning the management of personal information, keeping personal information confidential, and preventing personal information leakages, and will supervise and guide the outside service provider to ensure the appropriate management of personal information.
(4) Joint Use of Personal Information The personal information we acquire from Customers will be jointly used within the following scope:
a) Items of Personal Information to be Jointly Used Your name, address, postal code, gender, date of birth, telephone number, e-mail address, account ID and password, inquiry details, credit card information, usage history, and your other personal information which may be necessary in carrying out the Company’s business in a smooth and proper manner.
b) Scope of Those We Jointly Use Personal Information With Companies belonging to the Tsuburaya Fields Holdings Group; For further details of the Tsuburaya Fields Holdings Group, please see here.
c) Purposes of Use by Those We Jointly Use Personal Information With Within the scope of the purposes stated in (2)a) above.
d) Name and Address of Individual or Entity Responsible for Management of Personal Information Above, and Name of Representative TSUBURAYA FIELDS HOLDINGS INC. (For further details about such company, please see its “Company Information”)
16-17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan Hidetoshi Yamamoto, President
(5) Provision of Personal Information to Third Parties We will not provide any personal information to third parties, except where we have justifiable grounds to do so, such as pursuant to the laws or regulations, or otherwise in any of the following circumstances:
- When we have your prior consent to such provision;
- When disclosure is made to our business partners in joint services therewith;
- When disclosure is made to third parties (service entrustees, etc.) on whom we have imposed personal information management obligations equivalent to those set forth in this Privacy Policy, with the aim of achieving the aforementioned purposes of use;
- When disclosure is made in the form of “statistical data” that cannot identify any individual (i.e., data obtained by extracting common element items from information of multiple individuals and aggregating the extracted items by the same categories);
- When disclosure is made in the form of “anonymized personal information” that cannot identify any individual (i.e., information obtained by processing personal information in a manner so as to make the specific individual unidentifiable and to also render the original personal information unrestorable);
- When disclosure is required by the laws or regulations;
- When disclosure is required by any court, public prosecutors’ office, police organization, bar association, consumer affairs center, or other body with equivalent authority; or
- When disclosure is necessary for the protection of any person’s life, limb, or property, and is urgently needed.
(6) Provision of Personal Information to Third Parties Located in Foreign Countries The personal information we acquire from you may be provided to (i) Shopify Commerce Singapore Pte. Ltd. in Republic of Singapore and (ii) our partner companies or service entrustees located in the country where you are located. In such case, we will thoroughly examine the eligibility of the party to whom the personal information is provided or entrusted, and confirm that appropriate measures for the handling of personal information are taken by such party from the perspective of security and the like.
The information on personal information protection systems applicable in foreign countries where the aforementioned third parties are located and the measures taken by such third parties to protect personal information are as indicated below, as of the date on which this Privacy Policy was last updated. Please note that the foreign countries where our partner companies or service entrustees are located may change or be added as a result of the Company switching any of the existing partner companies, service entrustees, etc. to, or using, a new partner company, service entrustee, etc. In such case, we will inform you of such changes in accordance with “F. Changes to Privacy Policy” below.
a) Foreign Countries Where the Recipients of Personal Information are Located Republic of Singapore and the countries where you are located.
b) Information on Personal Information Protection Systems in Foreign Countries Where the Recipients of Personal Information are Located With regard to the personal information protection systems, etc. in countries outside of Japan, to which personal information may be provided, please see the following website of the Personal Information Protection Commission of Japan: https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku (in Japanese only)
Information on Measures Taken by the Aforementioned Third Parties to Protect Personal Information The aforementioned third parties take the same level of measures for the handling of personal information as those required of “Business handling personal information” in Japan.
B. Management of Personal Information
The Company will have a personal information manager vested with the authority to manage personal information, and will strictly manage personal information to prevent any leakage, tampering, loss, etc. thereof. In addition, the Company will take lawful and reasonable safety measures and thereby strive to protect personal information.
C. Voluntary Provision of Personal Information
You are providing your personal information to us on a voluntary basis. However, if you choose not to provide your personal information, this may cause hinderance to our processing necessary for achieving the aforementioned purposes of use.
D. Requests for Disclosure, etc. of Personal Data Retained by the Company
With regard to your personal information which we retain, we are able to accept your requests for: notification of the relevant purposes of use; disclosure, correction, addition to or deletion of the contents thereof; suspension of use; erasure; and suspension of provision to third parties. If you wish to consult with us regarding any of the foregoing procedures, please contact our consultation desk specified in “G. Consultation Desk for Requesting Disclosure, etc. of or Making Complaints about the Handling of Personal Information” below. However, please be advised in advance that we may not be able to make such disclosure, etc. due to any provision of applicable laws or regulations, etc.
E. Continuous Improvement
We will continue to improve our personal information protection management system.
F. Changes to Privacy Policy
We may change all or any part of this Privacy Policy without prior notice, as a result of changes to any law or regulation, changes to our operating policies, or other circumstances. Customers are therefore requested to refer to the latest version of this Privacy Policy. Any particularly important changes to this Privacy Policy will be announced on our website.
G. Consultation Desk for Requesting Disclosure, etc. of or Making Complaints about the Handling of Personal Information
If you wish to make any complaints or consultations concerning the Company’s handling of personal information, please make contact as set forth below:
Contact Information: 16-17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan [Personal Information Customer Consultation Desk, Tsuburaya Productions Co., Ltd.] E-mail: [privacy-policy-gr@tsuburaya-prod.co.jp]
Appendix
TSUBURAYA ACCOUNT Privacy Policy for International Customers
Tsuburaya Productions Co., Ltd. hereinafter referred to as the “Company”, “we”, “our”, “us”) collects, uses, and discloses personal information of our customers (users of TSUBURAYA ACCOUNT hereinafter referred to as the “Customers”, “you”, “your”). We are processing Customer’s personal information (“Personal Information”) both inside and outside of Japan. In order to protect Personal Information in countries outside of Japan, we have established this TSUBURAYA ACCOUNT International Privacy Policy (“Policy”). This Policy applies to any and all of our processing of Personal Information outside Japan. If you are a resident of the state of California, United States, “Supplementary provisions regarding the handling of personal information of California residents” shall also apply to processing of your Personal Information.
Processing of Personal Information obtained from Customers located in Japan by us is governed by our Privacy Policy for Customers in Japan.
In the processing of Personal Information, we will comply with this Policy, the laws and regulations applicable to our processing of Personal Information (“Applicable Laws”).
1. Processing of Personal Information
(1) Acquisition of Personal Information
We acquire Personal Information by legal and ethical methods, and at the same time, devotes its utmost attention to making sure it is used for purposes that are clearly specified in advance. When we ask Customers to provide their Personal Information, we will inform the purposes of acquisition and the details of use of such Personal Information in advance. Processing of Personal Information will be conducted within the scope of our legitimate business purposes and only processed to the extent necessary to achieve the purposes set forth in “(2) Purposes of Processing” below.
Personal Information we collect from the Customers includes, but is not limited to, the following information. Name, gender, birth date, e-mail address, address, postal code, telephone number, account ID, password, inquiry details, and any other information Customers provide us.
Some of the Personal Information is necessary for us to enter into a contract with Customers or companies to which Customers belong. In case Customers could not provide us certain information when requested, we may not be able to provide them our full support with respect to our services.
(2) Purposes of Processing
Personal Information provided to us will be used within the scope of our legitimate business purposes and to the extent necessary to achieve those purposes set out below.
(i) To manage TSUBURAYA ACCOUNT membership registration;
(ii) To respond to Customers’ orders for products, services, etc. (including premiums and special offers);
(iii) To enable Customers to apply for participation in conventions and for other communications necessary for the operation of the conventions;
(iv) To deliver information on periodicals, digital content, various membership services, various benefits and all other products and services;
(v) To enable Customers to participate in surveys, various events, campaigns, etc., and to inform Customers of the results of such surveys, etc.;
(vi) To respond to and manage inquiries or requests from Customers; and
(vii)To ensure the appropriate and smooth execution of our business operations.
(3) Provision and Cross-border Transfer of Personal Information
We will disclose Personal Information listed in “(1) Acquisition of Personal Information” to our business partners operating the trading card business in your country so long as such disclosure is conducted within the purposes and means set forth in “(2) Purposes of Processing” above. As a result of the disclosure, Personal Information may be transferred to locations outside of the locations in which the Customers are located. Personal information protection laws in such transferred locations may not have the same standard of protection with that of Customers’ location. In such cases, we will thoroughly examine the eligibility of the party to which the Personal Information is provided or entrusted and confirm that appropriate security measures are taken in the processing of Personal Information from the perspective of security of Personal Information.
(4) Procedures for Disclosure, Correction, etc. of Personal Information
If Customers wish to request disclosure, correction, addition, deletion, suspension of use, suspension of provision to a third party, objection, or data portability, etc., of Personal Information as permitted under the Applicable Laws, please contact us using the contact channel as shown in “5. Contact Us” below. The Company will usually respond to such request regarding Personal Information within a reasonable period of time, once when we can confirm that the request is made by the data subjects of the Personal Information and the data subjects are eligible to exercise the right under the Applicable Laws. Customers may also request to withdraw their consent for the Company to collect, use or disclose their Personal Information for any purposes, without affecting the lawfulness of processing based on your consent before withdrawal thereof, by contacting us in the manner set forth in “5. Contact Us” below. In some cases, withdrawing consent may hinder the Company’s ability to facilitate, process, administer, provide, or maintain services to the requester. Customers may exercise their rights before and after the Company discloses Personal Information to third parties in accordance with “(3) Provision and Cross-border Transfer of Personal Information” if it is allowed under the Applicable Laws.
(5) Filing a Complaint
Customers may have the right to complain to their local data protection authority, or to a court of law under the Applicable Laws, if their data protection rights are violated. They may be entitled to claim compensation for damages or distress incurred or suffered in consequence of unlawful processing of their Personal Information.
2. Security Measures and Retention Period
(1) Security Measures
We have established a management system and implemented appropriate security measures to protect Personal Information from unauthorized access, loss, destruction, falsification, leakage, etc., and to ensure the accuracy and safety of Personal Information. In addition to restricting the entry of unauthorized persons into the office where we process Personal Information and conducting educational activities for all directors, employees, and other staff involved in the protection of Personal Information, we will appoint a person responsible for the management of Personal Information and strive to manage personal data appropriately. For details of the security measures taken by the Company, please contact from “5. Contact Us” below.
(2) Retention Period
The Company will retain Personal Information for those periods necessary to fulfil the purposes to process unless a longer retention period is required or permitted under the Applicable Laws. If the Company no longer needs Personal Information to fulfill such purpose, the Company will delete or anonymize the Personal Information from our databases in accordance with the Applicable Laws.
3. Age Restrictions
TSUBURAYA ACCOUNT is not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 18 (“Child”) without his/her parental or guardian permission. If you are a Child, you should not use TSUBURAYA ACCOUNT or otherwise provide us with any personal information either directly or by other means without his/her parental or guardian permission. A Child should get the permission of his/her parent or guardian before using TSUBURAYA ACCOUNT. If a Child has provided Personal Information to us without his/her parental or guardian permission, we encourage the Child’s parent or guardian to contact from “5. Contact Us” below to request that we remove such Personal Information from our systems. If we obtain actual knowledge that we have obtained Personal Information about a Child without his/her parental or guardian permission, that information will be promptly deleted from our records.
4. Changes to the Privacy Policy
As part of the Company’s efforts to ensure that we properly manage, protect, and process Personal Information, we will be reviewing this Policy, procedures, and processes in using Personal Information from time to time.
Company reserves the right to amend and update the terms of this Policy at our absolute discretion. Customers are encouraged to visit this Policy from time to time to ensure that they are well informed of the Company’s latest policies in relation to the protection of the Personal Information.
5. Contact Us
Inquiries regarding our processing of Personal Information are welcomed at the following contact channel. Tsuburaya Productions Co., Ltd. 16−17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036 JAPAN E-mail:[privacy-policy-gr@tsuburaya-prod.co.jp]
Supplementary provisions regarding the handling of personal information of California residents
Information that identifies customers (hereinafter, “Customers”) or households residing in the state of California, United States, as well as information that relates to them, describes them, can reasonably be associated with them, or can reasonably be linked directly or indirectly to them (hereinafter, “Personal Information”) shall be handled according to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (hereinafter, “CCPA”) and be subject to the aforementioned privacy policy and these supplementary provisions. If provisions differ between these supplementary provisions and the aforementioned privacy policy, these supplementary provisions shall prevail. These supplementary provisions provide information about how the Personal Information held by our company are processed.
1. Personal Information that were collected
The categories of Personal Information we have collected in the past 12 months as follows. We obtained these when Customers register or make changes on our website, etc.
Categories of Personal Information
Examples
A. Identifiers
Name, telephone number, address, postal code, e-mail address, account ID, etc.
B. Personal Information categories listed in the California Consumer Records statute (Cal. Civ. Code § 1798.80)
Name, address, telephone number, credit card information, etc.
C. Protected classification characteristics under California or federal law
Gender
D. Internet or other electronic network activity information
Usage history
E. Audio, electronic, visual, thermal, olfactory, or similar information
None
F. Professional or employment-related information
None
G. Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99)
None
H. Sensitive Personal Information (Cal. Civ. Code § 1798.140(ae)
None
I. Commercial information
Usage history
2. Purpose of collecting and handling of Personal Information
We may use the Personal Information for one or more of the following business purposes:
(i) To manage TSUBURAYA ACCOUNT membership registration;
(ii) To respond to Customers’ orders for products, services, etc. (including premiums and special offers);
(iii) To enable Customers to apply for participation in conventions and for other communications necessary for the operation of the conventions;
(iv) To deliver information on periodicals, digital content, various membership services, various benefits and all other products and services;
(v) To enable Customers to participate in surveys, various events, campaigns, etc., and to inform Customers of the results of such surveys, etc.;
(vi) To respond to and manage inquiries or requests from Customers; and
(vii) To ensure the appropriate and smooth execution of our business operations.
3. The length of time Personal Information is retained
We keep Customers’ Personal Information for reasonably necessary period for achieving the purpose for which the Personal Information was collected. Such period shall be determined by (i) the length of time we have an ongoing relationship with Customers, (ii) whether there is any legal obligation to which we are subject and (iii) the purpose for which we collect Customers’ Personal Information.
4. Disclosure of Personal Information
We disclose Customers identifiers including attribute information among the Personal Information collected in the past 12 months to our group companies to fulfill the business purposes outlined in these supplementary provisions. We also disclose Customers’ Personal Information to service providers or contractors only within the scope necessary for fulfilling the outsourced business. In such case, we carefully select the service providers and contractors, conclude necessary data processing agreement with them, and periodically monitor how they handle Personal Information.
5. Sharing and Sale of Personal Information
We have not shared or sold any Personal Information in the past 12 months and will not do so in the future.
6. Customers' Rights
Under the CCPA provisions, Customers have the following rights regarding their Personal Information that we collect. The following parts of this Section describe Customer’s rights and explain how to exercise those rights under the CCPA.
(1) The right to request disclosure of specific information
Customers have the right to request disclosure of the following information regarding Personal Information that we have collected. We shall disclose the following information to Customers after confirming that the received requests have been made by the Customers themselves.
• Categories of Personal Information that we have collected
• Categories of sources from which Personal Information is collected
• Business or commercial purposes for which Personal Information is collected, shared or sold
• Categories of third parties to whom we disclose Personal Information
• Specific pieces of Personal Information collected from Customers
• Categories of sold or shared Personal Information categorized by categories of third parties to whom the Personal Information were sold or shared
• Categories of Personal Information disclosed for business purpose
(2) The right to request deletion of Personal Information
Customers have the right to request the deletion of Personal Information collected from Customers and retained by us, except when it needs to be retained to fulfill agreements with Customers or for compliance with legal obligations or for certain other purposes as required by the CCPA. We shall delete the Personal Information from our records and instruct the same to our service providers or contractors after confirming that the received requests have been made by the Customers themselves.
(3) The right to request correction of Personal Information
Customers have the right to request the correction of inaccurate Personal Information collected from Customers and retained by us, taking into account the nature of Personal Information and the purposes of the processing of Personal Information. We will correct the inaccurate Personal Information and instruct the same to our service providers or contractors after confirming that the received requests have been made by the Customers themselves. We may deny the received requests if we determine that the Personal Information the Customers claim to be inaccurate is more likely than not accurate based on the totality of the circumstances.
(4) The right not to be discriminated against
We do not discriminate against Customers nor conduct any of the following as a result of Customers exercising their rights based on CCPA.
• Refuse to provide services and products to Customers
• Impose different prices for the services and products provided to Customers (including the application of discounts, rebates or other benefits or the imposition of penalties)
• Provide services and products of different levels or quality to Customers
• Suggest the provision of services and products at different prices, charges, levels, or quality to Customers
• Retaliate against an employee, applicant for employment, or independent contractor
To exercise the aforementioned rights to request disclosure, deletion or correction, please contact us at the following address. Contact information: [Tsuburaya Productions Co., Ltd.] E-mail:[privacy-policy-gr@tsuburaya-prod.co.jp]
Customers may make requests pertaining to their Personal Information through an agent by authorizing someone registered with the California Secretary of State to act on their behalf, or a person who has power of attorney or is acting as a conservator for the Customer, and providing us with a document certifying this. Customers who are a minor can also make the request through their guardians as their agent.
The following requirements must be met for us to determine that requests have been legitimately made by the Customers themselves.
• The requester shall provide sufficient information so that we can reasonably verify that the requester is the Customer from whom the Personal Information was collected or an agent authorized by the Customer
• The requester shall explain the necessary details of the Customer’s request in a way that we can appropriately understand, evaluate, and respond to the request
Enacted on June 20, 2024
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